Responsible Gaming at Jai Game
Jai Game should always be fun. This page explains how to keep it that way — age rules, limits, warning signs and where to find help.
Our principles
- 18+ only. Gaming is for adults.
- Entertainment, not income. Never play to make money.
- Budget first. Only stake what you can afford to lose.
- No chasing losses. Walk away and come back another day.
Safer-play tools
| Tool | What it does |
|---|---|
| Deposit limit | Caps how much you can add per day/week |
| Time reminder | Alerts you after a set session length |
| Cool-off | Short break (e.g. 24 hours to 7 days) |
| Self-exclusion | Locks your account for a longer period |
Warning signs
- Spending more than you planned, or borrowing to play.
- Chasing losses with bigger stakes.
- Playing to escape stress or low mood.
- Hiding play from family or neglecting responsibilities.
If this sounds familiar, use self-exclusion now and reach out for help below.
Set your limits in 4 steps
The fastest way to stay in control is to set limits before you play, not after:
- Decide a budgetPick an amount you can comfortably lose this week.
- Set a deposit limitApply it in the app so you can't exceed it.
- Set a time reminderGet an alert after a fixed session length.
- Plan your stopDecide in advance when you'll walk away — win or lose.
Common myths about winning
| Myth | Reality |
|---|---|
| “I'm due for a win.” | Each round is independent — past results don't matter. |
| “A bigger bet recovers losses.” | Chasing losses usually deepens them. |
| “There's a winning formula.” | Results are random; no trick or hack works. |
| “I can earn a living from it.” | The odds favour the house over time. |
Where to get help
- Talk to a trusted friend or family member.
- Contact a professional counsellor or a problem-gambling helpline in your area.
- Use the cool-off and self-exclusion tools immediately.
- Reach our team via contact to pause your account.
Frequently asked questions
What is the minimum age to play?
You must be 18 or older. Underage play is strictly prohibited.
Can I set deposit limits?
Yes — use the limit tools in the app to cap deposits and time.
How do I take a break?
Use self-exclusion / cool-off in the app, or contact support to pause your account.
Where can I get help for gambling problems?
Speak to a helpline or counsellor — see the help section above. Treat gaming as entertainment, not income.